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Staffing for healthcare providers

We cover sickness, leave, sudden increases in demand and vacancies with registered nurses, healthcare assistants and support workers.

A carer holding hands with a smiling resident in a care home lounge

Working with SurePrime

Staff who suit your service

Before the first booking we learn how your service runs and who you support, then put forward workers with relevant recent experience.

Compliance details up front

You receive each worker’s profile with their DBS, training and registration status before they arrive, ready for your records and inspections.

One point of contact

A named consultant handles your bookings, so you are not explaining your service to someone new each time.

The same faces where possible

We send workers back to services where they have done well, which helps continuity for residents and patients.

How booking works

  1. Step 1

    Send your request

    Email or call with the role, dates, shift times and location, plus any skills the shift needs.

  2. Step 2

    We check availability

    We contact suitable staff who meet your requirements and are cleared to work.

  3. Step 3

    We confirm the booking

    You receive the worker’s name, profile and compliance details before the shift.

  4. Step 4

    We follow up

    We ask for feedback after the shift and deal with any issues straight away.

Opening an account

Before your first booking we agree terms and rates with you and take the details we need to book staff quickly.

It helps if you can tell us:

  • Your organisation name and type of service
  • The roles you usually need to fill
  • Typical shift patterns and locations
  • Any specialist skills or training required
  • Who should receive booking confirmations and invoices

Ready to book staff?

Tell us about your service and we will be in touch to set up your account.